Career Advice

  Job Interview Tips: How to Make a Great Impression You have your job interview scheduled—congratulations! Now it’s time to prepare, and we’ve got you covered. In this article you’ll learn: How to practice your answers to interview questions Prepare your own questions for employers Make a great first impression What to bring to the interview Tips on good manners and body language How to win them over with your authenticity and positivity Practice strong answers In the days before your job interview, set aside time to do the following: Research the company so you can go into your interview with a solid understanding of the requirements of the job and how your background makes you a great fit.  Read company reviews  to learn more about the company culture and what others are saying about this employer.  Related:  The Complete Guide to Researching a Company Prepare your answer to the common question: “Tell me about yourself, and why are you interested in this role with our company?”. The idea is to quickly communicate who you are and what value you will bring to the company and the role.  Related:  Interview Question: “Tell Me About Yourself Re-read the job description. You may want to print it out and begin underlining specific skills the employer is looking for. Think about examples from your past and current work that align with these requirements. Prepare to be asked about times in the past when you used a specific skill and to tell stories with a clear  S ituation,  T ask,  A ction and  R esult. Writing out a few examples before the interview can help you respond with good quality answers.  Related:  How to Use the STAR Interview Response Technique Practise! Actually practising your answers out loud is an incredibly effective way to prepare. Say them to yourself or ask a friend to help run through questions and answers. Ask your friend for feedback in your answers. You’ll find you gain confidence as you get used to saying the words. Prepare smart questions Interviews are a two-way street. Employers expect you to ask questions: they want to know that you’re thinking seriously about what it would be like to work there. Here are some questions you may want to consider asking your interviewers: “Can you explain some of the day-to-day responsibilities for this job?” “How would you describe the characteristics of someone who would succeed in this role?” “If I were in this position, how would my performance be measured? How often?” “What departments does this team work with regularly? How do these departments typically collaborate? What does that process look like?” “What are the challenges you’re currently facing in your role?” Related:  Top 16 Interview Questions and Answers Think about first impressions Dress for the job you want. If you’re speaking to a recruiter before the interview, you can ask them about the dress code in the workplace and choose your outfit accordingly. If you don’t have someone to ask,  research the company  to learn what’s appropriate. Don’t forget the little things. Shine your shoes, make sure your nails are clean and tidy, and check your clothes for holes, stains, pet hair and loose threads. Brush your teeth and use floss. Plan your schedule so that you can arrive 10–15 minutes early. Map out your route to the interview location so you can be sure to arrive on time. Consider doing a trial run. If you’re taking public transportation, identify a backup plan if there are delays or closures. Pro-tip:  When you arrive early, use the extra minutes to observe the workplace dynamics. What to bring to the interview Set aside time before your interview to get the following items together. At least five copies of your printed resume on clean paper. While the hiring manager has likely seen your resume, they may not have read every line. Or you might be speaking with someone new. In either case, you might want to highlight specific accomplishments on your copy that you can discuss. A pen and a small notebook. Prepare to take notes, but not on your smartphone or any other electronic device. Write information down so that you can refer to these details in your follow-up thank you notes. Maintain eye contact as much as possible. A written version of the prepared questions for your interviewers. A single bag for all your materials. It’s easy to mistake nervous for disorganised, so keep all your documents in a single, multi-use messenger bag or portfolio. Make sure that it’s professional and appropriate to the corporate culture as well as your own style. Remember good manners and body language Non-verbal communication can be just as important as anything you say in the interview. Use confident, accessible body language. Smile frequently. Make eye contact when you’re speaking. Sit or stand tall with your shoulders back. Before the interview, take a deep breath and exhale slowly. This will help you manage any feelings of anxiety and will encourage greater self-confidence. Treat every single person you encounter with respect. This includes people on the road and in the parking lot, security personnel and front desk staff. Treat everyone you don’t know as though they’re the hiring manager. Even if they aren’t, your potential employer might ask for their feedback. Nail the handshake. During a job interview, the hiring manager (or person in seniority) should extend their hand first to initiate the handshake. Stand, look the person in the eye and smile. A good handshake should be firm but not crush the other person’s fingers. Send personalised thank you notes to each interviewer. You may want to ask for the business card of each person you speak with during the interview process so that you can follow up individually with a separate thank you email—if they don’t have a business card, you could ask for their email address and make a note of it. If you interviewed in the morning, send your follow-up emails the same day. If you are interviewed in the afternoon, the next morning is fine. Make certain that each email is distinct from the others, using the notes you took during the conversations.  Related:  Follow-up Email Examples for After the Interview Be authentic, concise and upbeat Respond truthfully to the questions you’re asked. Tie your answers back to your skills and accomplishments by providing examples of solutions and results you’ve achieved. If you cannot immediately think of an appropriate answer, say “Let me think of the best example to share,” pause as you collect your thoughts and then respond. Keep your answers short and focused, making sure that you actually answer the question you’ve been asked. Your time with each interviewer is limited so be mindful of rambling. Let your interviewer lead the conversation. Don’t speak negatively about current and former employers or colleagues. Companies want to hire problem solvers who overcome tough situations. If you’re feeling discouraged about your current job, focus on talking about what you’ve gained from that experience and what you want to do next.

  Interpersonal skills involve the ability to communicate and build relationships with others. Often called “people skills,” they tend to incorporate both your innate personality traits and how you’ve learned to handle certain social situations. Effective interpersonal skills can help you during the job interview process and positively impact your career advancement. What are interpersonal skills? Interpersonal skills are traits you rely on when you interact and communicate with others. They cover a variety of scenarios where communication and cooperation are essential. Some examples of interpersonal skills include: Active listening Teamwork Responsibility Dependability Leadership Motivation Flexibility Patience Empathy In a work environment, strong interpersonal skills are an asset that can help you navigate complexity, change, and day-to-day tasks. Why are interpersonal skills important? Strong interpersonal skills can help you during the job interview process as interviewers look for applicants who can work well with others. They will also help you succeed in almost any job by helping you understand other people and adjusting your approach to work together effectively. For example, while a software engineer may spend most of her time working on code independently, she may need to collaborate with other programmers to bring a product to market effectively. This is especially true as more companies implement collaborative, agile frameworks for getting work done. Employers will be looking for workers who can perform technical tasks with excellence and communicate well with colleagues. Interpersonal skills examples Unlike technical or “hard” skills, interpersonal skills are “soft” skills that are easily transferable across industries and positions. Employers value interpersonal skills because they contribute to positive work environments and help maintain an efficient workflow. Here is a list of interpersonal skills for you to identify interpersonal skills you may possess that are valuable to employers: Active listening Active listening means listening to others to gather information and engage with the speaker. Active listeners avoid distracting behaviors while in conversation with others. This can mean putting away or closing laptops or mobile devices while listening and asking and answering questions when prompted. Dependability Dependable people can be relied on in any given situation. This can include anything from being punctual to keeping promises. Employers highly value dependable workers and trust them with important tasks and duties. Empathy A worker’s “emotional intelligence” is how well they understand the needs and feelings of others. Employers may hire empathetic or compassionate employees to create a positive, high-functioning workplace. Leadership Leadership is an important interpersonal skill that involves effective decision-making. Effective leaders incorporate many other interpersonal skills, like empathy and patience to make decisions. Both managers and individual contributors can use leadership skills. In any role, employers value people who take ownership to reach common goals. Teamwork The ability to work together as a team is precious in every workplace. Teamwork involves many other interpersonal skills like communication, active listening, flexibility, and responsibility. Good “team players” are often given important tasks in the workplace and may be seen as good candidates for promotions. Jobs that require interpersonal skills Any job you apply for will require interpersonal skills of some kind. Some jobs that rely on strong interpersonal skills more than others include: Teachers Teachers need strong interpersonal skills to work collaboratively with each other, administrators, students, and parents. An empathic and patient teacher can help students learn and grow effectively in their education. Administrative Assistants Administrative assistants need to be highly dependable, among other interpersonal skills. Administrative assistants also contact customers or clients regularly, making interpersonal skills a necessary function of the job. Registered Nurses Comfort and care for patients is a key skill for nurses. Interpersonal skills of all kinds are integral for the industry, especially empathy and patience. Marketing Managers Marketing requires several technical and soft skills. Interpersonal communications skills are an important part of marketing and marketing management, as marketing professionals work collaboratively in developing marketing campaigns and with clients and sales teams. Customer Service Agents Customer service requires a high level of people skills. Those employed in customer service spend most of their work hours engaged with customers who may be frustrated, confused, or angry. Communication skills are necessary, especially patience, empathy, and active listening. How to improve interpersonal skills While interpersonal skills can seem easy to practice as you interact with others daily, making a deliberate plan can help you quickly improve. Consider the following ways to improve your interpersonal skills: Attend workshops or online classes.  There are several workshops, online classes, and videos on ways you can practice building interpersonal skills. While many are free, some are available at a cost. Seek out opportunities to build relationships.  If you work from home or do not otherwise have many opportunities to build interpersonal skills, you might consider joining a group. This could be related to your work like networking or industry-specific groups, or simply a group that shares a similar interest or hobby. Be thoughtful about ways your interactions could improve.  Take time to review the interactions you have and consider ways you could have interacted more effectively. This might be certain words you said, ways you reacted, or body language you used. Ask trusted friends or colleagues for constructive criticism.  It is helpful to get a third-party perspective about your skill level and specific ways you can improve. Ask friends or trusted colleagues to provide constructive criticism regarding your interpersonal skills. Observe other positive interpersonal interactions.  It can also be helpful to learn by seeing others use interpersonal skills. Observe positive interactions of those around you and apply those qualities you admire to your own relationships. Seek out mentorship.  Asking someone you trust, admire and respect to counsel you on improving interpersonal skills and advancing in your career overall can be an extremely effective way to learn. Setting goals for yourself can also provide structure, making your learning more efficient by understanding when and how you have made adequate improvements. How to highlight interpersonal skills when applying for jobs During the job application and interview phase, you can highlight your resume's interpersonal skills and cover letter. After you are successfully hired, you should continue to maintain your skills and develop new ones. Including interpersonal skills on a resume On your resume, include a few key interpersonal skills under the “skills” section. Generally, the best skills to put on a resume are that you are confident and verified by any of the references you list on your job application. Review the job posting to understand which of your skills are most relevant to the job you’re applying for and which you should prioritize on your resume. Your resume skills section may look like this: Technical skills:  POS Systems, Excel, HTML, Digital Phone Systems Additional skills:  Effective team player, highly communicative and cooperative, active listener, innovative researcher You can also provide examples of your interpersonal skills in the Experience section of your resume. Do this by including concrete examples of how you worked with others and the results you achieved. For example: “Collaborated with designers, copywriters, and strategists on a rebranding initiative that resulted in a 30% increase in website visits.” Including interpersonal skills on a cover letter For your cover letter, you may want to focus on one strong, relevant interpersonal skill. This can help the employer get a good idea about an area you see as one of your strengths. You may also want to briefly explain how that skill can benefit the employer and create a good work relationship. An example section highlighting your skills in a cover letter could look like the following: “With my previous employer, I was often called upon to help form collaborative teams. My managers pointed to my ability to listen to and understand my colleagues’ strengths to determine best how to assign effective roles.” Related:  How to Write a Cover Letter Interpersonal skills in a job interview and on the job Your interpersonal skills will be necessary both during the job interview and on the job. During your job interview, the hiring manager may be looking to see how well you listen actively, maintain eye contact and whether you are courteous and respectful. The job interview is also a good opportunity to show dependability. Arriving early for your interview, for example, shows you are serious about the interview and respect the interviewer’s time. Related:  Job Interview Tips: How to Make a Great Impression Once you successfully get a job, you will continue to rely on interpersonal skills. By demonstrating that you are dependable, taking the initiative to lead, and positively impacting your colleagues, you can develop a strong reputation as a collaborative teammate. Employers in every industry increasingly value interpersonal communication skills. Regardless of what type of career you are looking to enter, your ability to work well with your colleagues and employer may make a good impression and result in positive career growth.   Interpersonal skills involve the ability to communicate and build relationships with others. Often called “people skills,” they tend to incorporate both your innate personality traits and how you’ve learned to handle certain social situations. Effective interpersonal skills can help you during the job interview process and positively impact your career advancement. What are interpersonal skills? Interpersonal skills are traits you rely on when you interact and communicate with others. They cover a variety of scenarios where communication and cooperation are essential. Some examples of interpersonal skills include: Active listening Teamwork Responsibility Dependability Leadership Motivation Flexibility Patience Empathy In a work environment, strong interpersonal skills are an asset that can help you navigate complexity, change, and day-to-day tasks. Why are interpersonal skills important? Strong interpersonal skills can help you during the job interview process as interviewers look for applicants who can work well with others. They will also help you succeed in almost any job by helping you understand other people and adjusting your approach to work together effectively. For example, while a software engineer may spend most of her time working on code independently, she may need to collaborate with other programmers to bring a product to market effectively. This is especially true as more companies implement collaborative, agile frameworks for getting work done. Employers will be looking for workers who can perform technical tasks with excellence and communicate well with colleagues. Interpersonal skills examples Unlike technical or “hard” skills, interpersonal skills are “soft” skills that are easily transferable across industries and positions. Employers value interpersonal skills because they contribute to positive work environments and help maintain an efficient workflow. Here is a list of interpersonal skills for you to identify interpersonal skills you may possess that are valuable to employers: Active listening Active listening means listening to others to gather information and engage with the speaker. Active listeners avoid distracting behaviors while in conversation with others. This can mean putting away or closing laptops or mobile devices while listening and asking and answering questions when prompted. Dependability Dependable people can be relied on in any given situation. This can include anything from being punctual to keeping promises. Employers highly value dependable workers and trust them with important tasks and duties. Empathy A worker’s “emotional intelligence” is how well they understand the needs and feelings of others. Employers may hire empathetic or compassionate employees to create a positive, high-functioning workplace. Leadership Leadership is an important interpersonal skill that involves effective decision-making. Effective leaders incorporate many other interpersonal skills, like empathy and patience to make decisions. Both managers and individual contributors can use leadership skills. In any role, employers value people who take ownership to reach common goals. Teamwork The ability to work together as a team is precious in every workplace. Teamwork involves many other interpersonal skills like communication, active listening, flexibility, and responsibility. Good “team players” are often given important tasks in the workplace and may be seen as good candidates for promotions. Jobs that require interpersonal skills Any job you apply for will require interpersonal skills of some kind. Some jobs that rely on strong interpersonal skills more than others include: Teachers Teachers need strong interpersonal skills to work collaboratively with each other, administrators, students, and parents. An empathic and patient teacher can help students learn and grow effectively in their education. Administrative Assistants Administrative assistants need to be highly dependable, among other interpersonal skills. Administrative assistants also contact customers or clients regularly, making interpersonal skills a necessary function of the job. Registered Nurses Comfort and care for patients is a key skill for nurses. Interpersonal skills of all kinds are integral for the industry, especially empathy and patience. Marketing Managers Marketing requires several technical and soft skills. Interpersonal communications skills are an important part of marketing and marketing management, as marketing professionals work collaboratively in developing marketing campaigns and with clients and sales teams. Customer Service Agents Customer service requires a high level of people skills. Those employed in customer service spend most of their work hours engaged with customers who may be frustrated, confused, or angry. Communication skills are necessary, especially patience, empathy, and active listening. How to improve interpersonal skills While interpersonal skills can seem easy to practice as you interact with others daily, making a deliberate plan can help you quickly improve. Consider the following ways to improve your interpersonal skills: Attend workshops or online classes.  There are several workshops, online classes, and videos on ways you can practice building interpersonal skills. While many are free, some are available at a cost. Seek out opportunities to build relationships.  If you work from home or do not otherwise have many opportunities to build interpersonal skills, you might consider joining a group. This could be related to your work like networking or industry-specific groups, or simply a group that shares a similar interest or hobby. Be thoughtful about ways your interactions could improve.  Take time to review the interactions you have and consider ways you could have interacted more effectively. This might be certain words you said, ways you reacted, or body language you used. Ask trusted friends or colleagues for constructive criticism.  It is helpful to get a third-party perspective about your skill level and specific ways you can improve. Ask friends or trusted colleagues to provide constructive criticism regarding your interpersonal skills. Observe other positive interpersonal interactions.  It can also be helpful to learn by seeing others use interpersonal skills. Observe positive interactions of those around you and apply those qualities you admire to your own relationships. Seek out mentorship.  Asking someone you trust, admire and respect to counsel you on improving interpersonal skills and advancing in your career overall can be an extremely effective way to learn. Setting goals for yourself can also provide structure, making your learning more efficient by understanding when and how you have made adequate improvements. How to highlight interpersonal skills when applying for jobs During the job application and interview phase, you can highlight your resume's interpersonal skills and cover letter. After you are successfully hired, you should continue to maintain your skills and develop new ones. Including interpersonal skills on a resume On your resume, include a few key interpersonal skills under the “skills” section. Generally, the best skills to put on a resume are that you are confident and verified by any of the references you list on your job application. Review the job posting to understand which of your skills are most relevant to the job you’re applying for and which you should prioritize on your resume. Your resume skills section may look like this: Technical skills:  POS Systems, Excel, HTML, Digital Phone Systems Additional skills:  Effective team player, highly communicative and cooperative, active listener, innovative researcher You can also provide examples of your interpersonal skills in the Experience section of your resume. Do this by including concrete examples of how you worked with others and the results you achieved. For example: “Collaborated with designers, copywriters, and strategists on a rebranding initiative that resulted in a 30% increase in website visits.” Including interpersonal skills on a cover letter For your cover letter, you may want to focus on one strong, relevant interpersonal skill. This can help the employer get a good idea about an area you see as one of your strengths. You may also want to briefly explain how that skill can benefit the employer and create a good work relationship. An example section highlighting your skills in a cover letter could look like the following: “With my previous employer, I was often called upon to help form collaborative teams. My managers pointed to my ability to listen to and understand my colleagues’ strengths to determine best how to assign effective roles.” Related:  How to Write a Cover Letter Interpersonal skills in a job interview and on the job Your interpersonal skills will be necessary both during the job interview and on the job. During your job interview, the hiring manager may be looking to see how well you listen actively, maintain eye contact and whether you are courteous and respectful. The job interview is also a good opportunity to show dependability. Arriving early for your interview, for example, shows you are serious about the interview and respect the interviewer’s time. Related:  Job Interview Tips: How to Make a Great Impression Once you successfully get a job, you will continue to rely on interpersonal skills. By demonstrating that you are dependable, taking the initiative to lead, and positively impacting your colleagues, you can develop a strong reputation as a collaborative teammate. Employers in every industry increasingly value interpersonal communication skills. Regardless of what type of career you are looking to enter, your ability to work well with your colleagues and employer may make a good impression and result in positive career growth.

  Should You Include a Cover Letter? Cover letters are a time-consuming part of the job application process, especially when done well. You might be wondering: Should I include a cover letter in my job application? The answer: Many career experts agree that sending a cover letter is almost always the best decision. In the world of automated applications,  a well-written cover letter  gives you the opportunity to show a personal side and demonstrate why hiring you is a smart move. It’s a way to stand out among hundreds of other candidates and it shows your willingness to personalise your application for each job. Here are some guidelines to take into account: Emphasise and highlight important keywords Ideally, job applicants should tailor their cover letters to the individual hiring manager and position, incorporating specific keywords that align to the job posting. Don’t just repeat what’s in your resume. Instead, give specific examples that match the requirements of the job and illustrate why you are a perfect fit for the role. Cover letters should be free of typos and incorrect information — hiring managers often rely on these details to evaluate your ability to follow directions or your attention to detail. Share your unique story but connect it to the role As you are tailoring your cover letter, you want to share job experiences or personal stories as they relate to the job you’re applying for. You can be creative in how you do this but always bring it back to the requirements of the role. In  How to Write a Cover Letter , you’ll see examples of how to write a creative cover letter or a more conventional one — both are strong options if done well. Have a conversation with smaller companies Roles at smaller companies can have a big impact on the organisation’s culture, so hiring managers will sometimes use cover letters to determine how well a candidate will fit in with the team. This means your cover letter can have an especially meaningful effect by allowing you to introduce yourself, reference why you’d be a good fit for the role and the mission of the company, and make a personal connection. Address gaps and concerns Your cover letter is also the perfect place to proactively address issues or potential concerns. It can explain irregularities in your employment, short-term positions and even incomplete degrees. Don’t leave potential employers to guess or assume the worst. Instead, take this opportunity to tell your story on your own terms and in the most positive way possible. Caveat: when not to send a cover letter There are instances when it is not appropriate to send a cover letter — specifically when an employer does not request one and/or the job application software does not allow for additional document attachments. If this is the case, follow the employer’s instructions. And, make sure that your resume includes plenty of keywords that align to the job description. If the online application offers the cover letter as “optional,” take this option and increase your chances of moving forward in the process. Here are additional resources to help you complete your job applications successfully: Start with the basics on writing your cover letter : follow instructions, tell the story of your career in your own voice and capture the attention of the hiring manager. After you’ve written your cover letter, you’ll want to  edit and proofread  to ensure you aren’t making mistakes that might cost you the job. Finally, once you’ve finished writing, you should spend time proofreading your resume to make sure all of the information in both documents is consistent throughout and relevant to the job.

  Interpersonal skills involve the ability to communicate and build relationships with others. Often called “people skills,” they tend to incorporate both your innate personality traits and how you’ve learned to handle certain social situations. Effective interpersonal skills can help you during the job interview process and positively impact your career advancement. What are interpersonal skills? Interpersonal skills are traits you rely on when you interact and communicate with others. They cover a variety of scenarios where communication and cooperation are essential. Some examples of interpersonal skills include: Active listening Teamwork Responsibility Dependability Leadership Motivation Flexibility Patience Empathy In a work environment, strong interpersonal skills are an asset that can help you navigate complexity, change, and day-to-day tasks. Why are interpersonal skills important? Strong interpersonal skills can help you during the job interview process as interviewers look for applicants who can work well with others. They will also help you succeed in almost any job by helping you understand other people and adjusting your approach to work together effectively. For example, while a software engineer may spend most of her time working on code independently, she may need to collaborate with other programmers to bring a product to market effectively. This is especially true as more companies implement collaborative, agile frameworks for getting work done. Employers will be looking for workers who can perform technical tasks with excellence and communicate well with colleagues. Interpersonal skills examples Unlike technical or “hard” skills, interpersonal skills are “soft” skills that are easily transferable across industries and positions. Employers value interpersonal skills because they contribute to positive work environments and help maintain an efficient workflow. Here is a list of interpersonal skills for you to identify interpersonal skills you may possess that are valuable to employers: Active listening Active listening means listening to others to gather information and engage with the speaker. Active listeners avoid distracting behaviors while in conversation with others. This can mean putting away or closing laptops or mobile devices while listening and asking and answering questions when prompted. Dependability Dependable people can be relied on in any given situation. This can include anything from being punctual to keeping promises. Employers highly value dependable workers and trust them with important tasks and duties. Empathy A worker’s “emotional intelligence” is how well they understand the needs and feelings of others. Employers may hire empathetic or compassionate employees to create a positive, high-functioning workplace. Leadership Leadership is an important interpersonal skill that involves effective decision-making. Effective leaders incorporate many other interpersonal skills, like empathy and patience to make decisions. Both managers and individual contributors can use leadership skills. In any role, employers value people who take ownership to reach common goals. Teamwork The ability to work together as a team is precious in every workplace. Teamwork involves many other interpersonal skills like communication, active listening, flexibility, and responsibility. Good “team players” are often given important tasks in the workplace and may be seen as good candidates for promotions. Jobs that require interpersonal skills Any job you apply for will require interpersonal skills of some kind. Some jobs that rely on strong interpersonal skills more than others include: Teachers Teachers need strong interpersonal skills to work collaboratively with each other, administrators, students, and parents. An empathic and patient teacher can help students learn and grow effectively in their education. Administrative Assistants Administrative assistants need to be highly dependable, among other interpersonal skills. Administrative assistants also contact customers or clients regularly, making interpersonal skills a necessary function of the job. Registered Nurses Comfort and care for patients is a key skill for nurses. Interpersonal skills of all kinds are integral for the industry, especially empathy and patience. Marketing Managers Marketing requires several technical and soft skills. Interpersonal communications skills are an important part of marketing and marketing management, as marketing professionals work collaboratively in developing marketing campaigns and with clients and sales teams. Customer Service Agents Customer service requires a high level of people skills. Those employed in customer service spend most of their work hours engaged with customers who may be frustrated, confused, or angry. Communication skills are necessary, especially patience, empathy, and active listening. How to improve interpersonal skills While interpersonal skills can seem easy to practice as you interact with others daily, making a deliberate plan can help you quickly improve. Consider the following ways to improve your interpersonal skills: Attend workshops or online classes.  There are several workshops, online classes, and videos on ways you can practice building interpersonal skills. While many are free, some are available at a cost. Seek out opportunities to build relationships.  If you work from home or do not otherwise have many opportunities to build interpersonal skills, you might consider joining a group. This could be related to your work like networking or industry-specific groups, or simply a group that shares a similar interest or hobby. Be thoughtful about ways your interactions could improve.  Take time to review the interactions you have and consider ways you could have interacted more effectively. This might be certain words you said, ways you reacted, or body language you used. Ask trusted friends or colleagues for constructive criticism.  It is helpful to get a third-party perspective about your skill level and specific ways you can improve. Ask friends or trusted colleagues to provide constructive criticism regarding your interpersonal skills. Observe other positive interpersonal interactions.  It can also be helpful to learn by seeing others use interpersonal skills. Observe positive interactions of those around you and apply those qualities you admire to your own relationships. Seek out mentorship.  Asking someone you trust, admire and respect to counsel you on improving interpersonal skills and advancing in your career overall can be an extremely effective way to learn. Setting goals for yourself can also provide structure, making your learning more efficient by understanding when and how you have made adequate improvements. How to highlight interpersonal skills when applying for jobs During the job application and interview phase, you can highlight your resume's interpersonal skills and cover letter. After you are successfully hired, you should continue to maintain your skills and develop new ones. Including interpersonal skills on a resume On your resume, include a few key interpersonal skills under the “skills” section. Generally, the best skills to put on a resume are that you are confident and verified by any of the references you list on your job application. Review the job posting to understand which of your skills are most relevant to the job you’re applying for and which you should prioritize on your resume. Your resume skills section may look like this: Technical skills:  POS Systems, Excel, HTML, Digital Phone Systems Additional skills:  Effective team player, highly communicative and cooperative, active listener, innovative researcher You can also provide examples of your interpersonal skills in the Experience section of your resume. Do this by including concrete examples of how you worked with others and the results you achieved. For example: “Collaborated with designers, copywriters, and strategists on a rebranding initiative that resulted in a 30% increase in website visits.” Including interpersonal skills on a cover letter For your cover letter, you may want to focus on one strong, relevant interpersonal skill. This can help the employer get a good idea about an area you see as one of your strengths. You may also want to briefly explain how that skill can benefit the employer and create a good work relationship. An example section highlighting your skills in a cover letter could look like the following: “With my previous employer, I was often called upon to help form collaborative teams. My managers pointed to my ability to listen to and understand my colleagues’ strengths to determine best how to assign effective roles.” Related:  How to Write a Cover Letter Interpersonal skills in a job interview and on the job Your interpersonal skills will be necessary both during the job interview and on the job. During your job interview, the hiring manager may be looking to see how well you listen actively, maintain eye contact and whether you are courteous and respectful. The job interview is also a good opportunity to show dependability. Arriving early for your interview, for example, shows you are serious about the interview and respect the interviewer’s time. Related:  Job Interview Tips: How to Make a Great Impression Once you successfully get a job, you will continue to rely on interpersonal skills. By demonstrating that you are dependable, taking the initiative to lead, and positively impacting your colleagues, you can develop a strong reputation as a collaborative teammate. Employers in every industry increasingly value interpersonal communication skills. Regardless of what type of career you are looking to enter, your ability to work well with your colleagues and employer may make a good impression and result in positive career growth.   Interpersonal skills involve the ability to communicate and build relationships with others. Often called “people skills,” they tend to incorporate both your innate personality traits and how you’ve learned to handle certain social situations. Effective interpersonal skills can help you during the job interview process and positively impact your career advancement. What are interpersonal skills? Interpersonal skills are traits you rely on when you interact and communicate with others. They cover a variety of scenarios where communication and cooperation are essential. Some examples of interpersonal skills include: Active listening Teamwork Responsibility Dependability Leadership Motivation Flexibility Patience Empathy In a work environment, strong interpersonal skills are an asset that can help you navigate complexity, change, and day-to-day tasks. Why are interpersonal skills important? Strong interpersonal skills can help you during the job interview process as interviewers look for applicants who can work well with others. They will also help you succeed in almost any job by helping you understand other people and adjusting your approach to work together effectively. For example, while a software engineer may spend most of her time working on code independently, she may need to collaborate with other programmers to bring a product to market effectively. This is especially true as more companies implement collaborative, agile frameworks for getting work done. Employers will be looking for workers who can perform technical tasks with excellence and communicate well with colleagues. Interpersonal skills examples Unlike technical or “hard” skills, interpersonal skills are “soft” skills that are easily transferable across industries and positions. Employers value interpersonal skills because they contribute to positive work environments and help maintain an efficient workflow. Here is a list of interpersonal skills for you to identify interpersonal skills you may possess that are valuable to employers: Active listening Active listening means listening to others to gather information and engage with the speaker. Active listeners avoid distracting behaviors while in conversation with others. This can mean putting away or closing laptops or mobile devices while listening and asking and answering questions when prompted. Dependability Dependable people can be relied on in any given situation. This can include anything from being punctual to keeping promises. Employers highly value dependable workers and trust them with important tasks and duties. Empathy A worker’s “emotional intelligence” is how well they understand the needs and feelings of others. Employers may hire empathetic or compassionate employees to create a positive, high-functioning workplace. Leadership Leadership is an important interpersonal skill that involves effective decision-making. Effective leaders incorporate many other interpersonal skills, like empathy and patience to make decisions. Both managers and individual contributors can use leadership skills. In any role, employers value people who take ownership to reach common goals. Teamwork The ability to work together as a team is precious in every workplace. Teamwork involves many other interpersonal skills like communication, active listening, flexibility, and responsibility. Good “team players” are often given important tasks in the workplace and may be seen as good candidates for promotions. Jobs that require interpersonal skills Any job you apply for will require interpersonal skills of some kind. Some jobs that rely on strong interpersonal skills more than others include: Teachers Teachers need strong interpersonal skills to work collaboratively with each other, administrators, students, and parents. An empathic and patient teacher can help students learn and grow effectively in their education. Administrative Assistants Administrative assistants need to be highly dependable, among other interpersonal skills. Administrative assistants also contact customers or clients regularly, making interpersonal skills a necessary function of the job. Registered Nurses Comfort and care for patients is a key skill for nurses. Interpersonal skills of all kinds are integral for the industry, especially empathy and patience. Marketing Managers Marketing requires several technical and soft skills. Interpersonal communications skills are an important part of marketing and marketing management, as marketing professionals work collaboratively in developing marketing campaigns and with clients and sales teams. Customer Service Agents Customer service requires a high level of people skills. Those employed in customer service spend most of their work hours engaged with customers who may be frustrated, confused, or angry. Communication skills are necessary, especially patience, empathy, and active listening. How to improve interpersonal skills While interpersonal skills can seem easy to practice as you interact with others daily, making a deliberate plan can help you quickly improve. Consider the following ways to improve your interpersonal skills: Attend workshops or online classes.  There are several workshops, online classes, and videos on ways you can practice building interpersonal skills. While many are free, some are available at a cost. Seek out opportunities to build relationships.  If you work from home or do not otherwise have many opportunities to build interpersonal skills, you might consider joining a group. This could be related to your work like networking or industry-specific groups, or simply a group that shares a similar interest or hobby. Be thoughtful about ways your interactions could improve.  Take time to review the interactions you have and consider ways you could have interacted more effectively. This might be certain words you said, ways you reacted, or body language you used. Ask trusted friends or colleagues for constructive criticism.  It is helpful to get a third-party perspective about your skill level and specific ways you can improve. Ask friends or trusted colleagues to provide constructive criticism regarding your interpersonal skills. Observe other positive interpersonal interactions.  It can also be helpful to learn by seeing others use interpersonal skills. Observe positive interactions of those around you and apply those qualities you admire to your own relationships. Seek out mentorship.  Asking someone you trust, admire and respect to counsel you on improving interpersonal skills and advancing in your career overall can be an extremely effective way to learn. Setting goals for yourself can also provide structure, making your learning more efficient by understanding when and how you have made adequate improvements. How to highlight interpersonal skills when applying for jobs During the job application and interview phase, you can highlight your resume's interpersonal skills and cover letter. After you are successfully hired, you should continue to maintain your skills and develop new ones. Including interpersonal skills on a resume On your resume, include a few key interpersonal skills under the “skills” section. Generally, the best skills to put on a resume are that you are confident and verified by any of the references you list on your job application. Review the job posting to understand which of your skills are most relevant to the job you’re applying for and which you should prioritize on your resume. Your resume skills section may look like this: Technical skills:  POS Systems, Excel, HTML, Digital Phone Systems Additional skills:  Effective team player, highly communicative and cooperative, active listener, innovative researcher You can also provide examples of your interpersonal skills in the Experience section of your resume. Do this by including concrete examples of how you worked with others and the results you achieved. For example: “Collaborated with designers, copywriters, and strategists on a rebranding initiative that resulted in a 30% increase in website visits.” Including interpersonal skills on a cover letter For your cover letter, you may want to focus on one strong, relevant interpersonal skill. This can help the employer get a good idea about an area you see as one of your strengths. You may also want to briefly explain how that skill can benefit the employer and create a good work relationship. An example section highlighting your skills in a cover letter could look like the following: “With my previous employer, I was often called upon to help form collaborative teams. My managers pointed to my ability to listen to and understand my colleagues’ strengths to determine best how to assign effective roles.” Related:  How to Write a Cover Letter Interpersonal skills in a job interview and on the job Your interpersonal skills will be necessary both during the job interview and on the job. During your job interview, the hiring manager may be looking to see how well you listen actively, maintain eye contact and whether you are courteous and respectful. The job interview is also a good opportunity to show dependability. Arriving early for your interview, for example, shows you are serious about the interview and respect the interviewer’s time. Related:  Job Interview Tips: How to Make a Great Impression Once you successfully get a job, you will continue to rely on interpersonal skills. By demonstrating that you are dependable, taking the initiative to lead, and positively impacting your colleagues, you can develop a strong reputation as a collaborative teammate. Employers in every industry increasingly value interpersonal communication skills. Regardless of what type of career you are looking to enter, your ability to work well with your colleagues and employer may make a good impression and result in positive career growth.

Are you one of those employees who works extra hours every day? Do you sleep with your smartphone? Do you check your email at night and on weekends? Do you feel it is necessary? If your answer is yes, you are probably wrong. Working extra hours is not beneficial for either the employer or the company unless completely and utterly necessary. We really need to figure out how to organize our time efficiently to improve our performance in the workplace. To make this happen, you need to follow these five simple steps:  Wake up a bit earlier.  You will have more time to organize your pending tasks, and you will definitely have a more productive day. Make the most out of your day! Plan your daily tasks by giving priority to the most complicated ones.  Always put the most important and complicated tasks first. Our concentration is always better during the morning, and we have more energy. Leaving those tasks for the end of the day can be counterproductive because fatigue takes over by the end of the working day, which can even lead to making mistakes. Rest from time to time.  Every two hours or so, get up from your chair, stretch, walk across the office, get some water, talk with your coworkers about subjects that are not job-related, and then get back to work. Delegate responsibilities.  If you have a team that you trust, try to delegate some of

  Job Interview Tips: How to Make a Great Impression You have your job interview scheduled—congratulations! Now it’s time to prepare, and we’ve got you covered. In this article you’ll learn: How to practice your answers to interview questions Prepare your own questions for employers Make a great first impression What to bring to the interview Tips on good manners and body language How to win them over with your authenticity and positivity Practice strong answers In the days before your job interview, set aside time to do the following: Research the company so you can go into your interview with a solid understanding of the requirements of the job and how your background makes you a great fit.  Read company reviews  to learn more about the company culture and what others are saying about this employer.  Related:  The Complete Guide to Researching a Company Prepare your answer to the common question: “Tell me about yourself, and why are you interested in this role with our company?”. The idea is to quickly communicate who you are and what value you will bring to the company and the role.  Related:  Interview Question: “Tell Me About Yourself Re-read the job description. You may want to print it out and begin underlining specific skills the employer is looking for. Think about examples from your past and current work that align with these requirements. Prepare to be asked about times in the past when you used a specific skill and to tell stories with a clear  S ituation,  T ask,  A ction and  R esult. Writing out a few examples before the interview can help you respond with good quality answers.  Related:  How to Use the STAR Interview Response Technique Practise! Actually practising your answers out loud is an incredibly effective way to prepare. Say them to yourself or ask a friend to help run through questions and answers. Ask your friend for feedback in your answers. You’ll find you gain confidence as you get used to saying the words. Prepare smart questions Interviews are a two-way street. Employers expect you to ask questions: they want to know that you’re thinking seriously about what it would be like to work there. Here are some questions you may want to consider asking your interviewers: “Can you explain some of the day-to-day responsibilities for this job?” “How would you describe the characteristics of someone who would succeed in this role?” “If I were in this position, how would my performance be measured? How often?” “What departments does this team work with regularly? How do these departments typically collaborate? What does that process look like?” “What are the challenges you’re currently facing in your role?” Related:  Top 16 Interview Questions and Answers Think about first impressions Dress for the job you want. If you’re speaking to a recruiter before the interview, you can ask them about the dress code in the workplace and choose your outfit accordingly. If you don’t have someone to ask,  research the company  to learn what’s appropriate. Don’t forget the little things. Shine your shoes, make sure your nails are clean and tidy, and check your clothes for holes, stains, pet hair and loose threads. Brush your teeth and use floss. Plan your schedule so that you can arrive 10–15 minutes early. Map out your route to the interview location so you can be sure to arrive on time. Consider doing a trial run. If you’re taking public transportation, identify a backup plan if there are delays or closures. Pro-tip:  When you arrive early, use the extra minutes to observe the workplace dynamics. What to bring to the interview Set aside time before your interview to get the following items together. At least five copies of your printed resume on clean paper. While the hiring manager has likely seen your resume, they may not have read every line. Or you might be speaking with someone new. In either case, you might want to highlight specific accomplishments on your copy that you can discuss. A pen and a small notebook. Prepare to take notes, but not on your smartphone or any other electronic device. Write information down so that you can refer to these details in your follow-up thank you notes. Maintain eye contact as much as possible. A written version of the prepared questions for your interviewers. A single bag for all your materials. It’s easy to mistake nervous for disorganised, so keep all your documents in a single, multi-use messenger bag or portfolio. Make sure that it’s professional and appropriate to the corporate culture as well as your own style. Remember good manners and body language Non-verbal communication can be just as important as anything you say in the interview. Use confident, accessible body language. Smile frequently. Make eye contact when you’re speaking. Sit or stand tall with your shoulders back. Before the interview, take a deep breath and exhale slowly. This will help you manage any feelings of anxiety and will encourage greater self-confidence. Treat every single person you encounter with respect. This includes people on the road and in the parking lot, security personnel and front desk staff. Treat everyone you don’t know as though they’re the hiring manager. Even if they aren’t, your potential employer might ask for their feedback. Nail the handshake. During a job interview, the hiring manager (or person in seniority) should extend their hand first to initiate the handshake. Stand, look the person in the eye and smile. A good handshake should be firm but not crush the other person’s fingers. Send personalised thank you notes to each interviewer. You may want to ask for the business card of each person you speak with during the interview process so that you can follow up individually with a separate thank you email—if they don’t have a business card, you could ask for their email address and make a note of it. If you interviewed in the morning, send your follow-up emails the same day. If you are interviewed in the afternoon, the next morning is fine. Make certain that each email is distinct from the others, using the notes you took during the conversations.  Related:  Follow-up Email Examples for After the Interview Be authentic, concise and upbeat Respond truthfully to the questions you’re asked. Tie your answers back to your skills and accomplishments by providing examples of solutions and results you’ve achieved. If you cannot immediately think of an appropriate answer, say “Let me think of the best example to share,” pause as you collect your thoughts and then respond. Keep your answers short and focused, making sure that you actually answer the question you’ve been asked. Your time with each interviewer is limited so be mindful of rambling. Let your interviewer lead the conversation. Don’t speak negatively about current and former employers or colleagues. Companies want to hire problem solvers who overcome tough situations. If you’re feeling discouraged about your current job, focus on talking about what you’ve gained from that experience and what you want to do next.

To ace your next interview, start here! Our guide to interviewing for a job can help you showcase your strengths and feel confident throughout the entire process. Preparing for an interview When you're a job seeker preparing for a job interview, it's crucial to research the company. Find out all you can about the company's ethos and mission, and supplement this with research on some of the corporation's most recent and high-profile projects. Consider the role you’re applying for and how this role might fit in with the overall structure of the company. If you can, create a list of examples of relevant projects you've completed, and be ready to explain how this company fits in with your values. Whenever it’s possible, make sure to research the person who will be interviewing you. Start by checking for information about the interviewer on the company website and look at their profile on LinkedIn. Doing a basic Google search could uncover even more information. Find out how long the interviewer has been in their current position and look up any previous jobs they have had. Study recent work your interviewer has completed; you may be able to integrate this knowledge into your interview responses at some point. Before the interview itself, ensure that you practice your answers to  frequently asked interview questions . For example, you'll want to be able to explain why you'd like to work at this company and how your experience would make you a suitable fit for the role. Practice answering questions about how you might handle possible work conflicts or disagreements between colleagues, and think about the skills you have that could be an asset to the company's existing team. If you are an employer who is conducting interviews, you should read cover letters and resumes from candidates first, and you may also wish to look them up online, including on LinkedIn and other social media sites. These steps will give you a picture of who the candidate is and help you understand more about the quality of their past work. If you decide that the candidate merits an interview, aim to familiarize yourself with the job position that they’d potentially fill. Know the necessary tasks and personal characteristics that are essential to the situation. Understand why the company is looking to hire a new employee for this position and be able to explain the starting salary, work schedule, duties, and job expectations to the candidate. Prepare interview questions that help you understand how the candidate would fit in with your existing team, and that will reveal their level of expertise. As part of your preparation, be aware of any  questions that are illegal  to ask in interviews. Common interview questions Some companies conduct phone interviews before selecting candidates for in-person interviews. As the job seeker on a phone interview, you will be asked for general information about yourself and your experience, and the interviewer will also check that you understand the open position. For example, they might start with, "Tell me about yourself." To respond to that well, you could list your credentials and discuss your current and previous employment. Focus on conveying your strengths and putting everything in a positive light. They could also ask, "Why do you want to work at our company?" A high-quality answer to this question will include details about the company that show you have researched it and understand the position you're interviewing for. A potential answer is that working at the new company is an extension of your current work, or you could say that you're looking for a new start or challenge, explaining how the fresh start at this company would stimulate you in your work. Answer this question in a warm, enthusiastic tone that conveys your passion for the target position. For entry-level positions, candidates often have limited work experience, and the interview gauges the level of responsibility the candidate could handle and whether they are open to learning from others. When applying for entry-level jobs, you might be asked, "What do you aim to learn as an employee here?" This question gives you an opportunity to explain both your strengths and your weaknesses. To answer it fully, highlight any credentials or previous work experience that you feel prepared you for this position, and ensure that you mention that you intend to increase your current skill level by learning from your prospective co-workers. To show your enthusiasm, you could mention that you'd like to take part in any on-the-job training activities that the company has available or that you're looking to improve your expertise in a particular software program through using it daily at this company. Interview questions for mid-level positions often include specific technical questions related to your field. Your answers to these questions can demonstrate your competence level. Interviewers for mid-level posts like to see that candidates have long-term career plans, and they also want to learn more about the applicant's working style. To start, the interviewer might ask, "Where do you see yourself in five years?" To answer thoughtfully, you could share your career goals for five years from now. For example, you hope to move up within the company or you see yourself transitioning into a slightly different role than the one to which you're applying. For C-level positions, interviewers want to make sure that you are an ideal fit with their existing team. In addition to questions about your experience, they might ask, "How would you describe your leadership style?" Be as specific as possible when answering this question. You could incorporate examples of how you led previous projects or supervised team members at your current or former company, and you can explain how you helped with mediation between staff members. You could include examples of ways that you mentored junior colleagues or effectively steered group projects to a successful finish. Tips for interviews Arriving prepared for your interview makes a positive first impression. Bring at least three copies of your current resume. Both the employer and job seeker should practice interview questions in advance. You'll want to rehearse general questions and technical questions that are specific to your field. It can help to do mock interviews with people you trust, and alternating roles between candidate and interviewer could enhance your creativity and critical thinking, enabling you to come up with additional questions and answers to practice. If you know people who have interviewed at the company where you're applying, consider asking them about the types of questions asked in their interview. When you’re choosing what to wear to an interview, opt for something conservative and polished. Even if the dress code at your potential new workplace is business casual, you should choose a formal business look for the interview to make the best first impression. Although you might feel nervous during the interview, take time to space your words out and enunciate well. People often speak much faster in interviews than they realize, so aim to speak at a rate that feels a bit slow at the moment, and you'll probably achieve an ideal pace. Attending a few professional coaching sessions could help you optimize your speaking skills before the interview. Anticipating interview curveballs can help you avoid potential stumbling blocks and perform at your best under pressure. To identify possible curveballs, take an honest look at your resume. If there are gaps in your employment history or you've changed jobs frequently, prepare an explanation for questions about that. For example, you could say that you took time off to care for an ill relative. SimplyHired and similar websites have  lists of scenarios  that you can use for your mock interviews so you're not caught off guard during the real thing. In addition to preparing answers to potential interview questions, always prepare some questions of your own to ask the interviewer. You can ask about the daily responsibilities you'd have in the position and what the company would expect from you in the first month or two at the job. You could also ask about the overall company culture and the company's goals for the next few years. Asking questions helps demonstrate your enthusiasm for the job, and it also highlights the effort you've put into researching the position. Tips for video and phone interviews Major companies often conduct the first few  interview rounds by video  or phone. Since connection problems could cause a slight lag in speech, it's particularly important to speak as clearly as possible during these interviews. Make sure to check your microphone placement and volume levels in advance of a video interview to make sure that those are set correctly. Check your camera's view of the background before the interview, and make sure that your backdrop is free of clutter and distracting items. Consider doing the video interview while seated against a solid-colored background, such as a wall. If you don't have time to completely clear away clutter, placing a privacy screen directly behind you is an effective solution. If you're doing the video interview at home, ensure that your phone is turned off, and consider covering your doorbell or placing a sign on the door so that neighbors or delivery services don't knock and disturb your interview.

  Should You Include a Cover Letter? Cover letters are a time-consuming part of the job application process, especially when done well. You might be wondering: Should I include a cover letter in my job application? The answer: Many career experts agree that sending a cover letter is almost always the best decision. In the world of automated applications,  a well-written cover letter  gives you the opportunity to show a personal side and demonstrate why hiring you is a smart move. It’s a way to stand out among hundreds of other candidates and it shows your willingness to personalise your application for each job. Here are some guidelines to take into account: Emphasise and highlight important keywords Ideally, job applicants should tailor their cover letters to the individual hiring manager and position, incorporating specific keywords that align to the job posting. Don’t just repeat what’s in your resume. Instead, give specific examples that match the requirements of the job and illustrate why you are a perfect fit for the role. Cover letters should be free of typos and incorrect information — hiring managers often rely on these details to evaluate your ability to follow directions or your attention to detail. Share your unique story but connect it to the role As you are tailoring your cover letter, you want to share job experiences or personal stories as they relate to the job you’re applying for. You can be creative in how you do this but always bring it back to the requirements of the role. In  How to Write a Cover Letter , you’ll see examples of how to write a creative cover letter or a more conventional one — both are strong options if done well. Have a conversation with smaller companies Roles at smaller companies can have a big impact on the organisation’s culture, so hiring managers will sometimes use cover letters to determine how well a candidate will fit in with the team. This means your cover letter can have an especially meaningful effect by allowing you to introduce yourself, reference why you’d be a good fit for the role and the mission of the company, and make a personal connection. Address gaps and concerns Your cover letter is also the perfect place to proactively address issues or potential concerns. It can explain irregularities in your employment, short-term positions and even incomplete degrees. Don’t leave potential employers to guess or assume the worst. Instead, take this opportunity to tell your story on your own terms and in the most positive way possible. Caveat: when not to send a cover letter There are instances when it is not appropriate to send a cover letter — specifically when an employer does not request one and/or the job application software does not allow for additional document attachments. If this is the case, follow the employer’s instructions. And, make sure that your resume includes plenty of keywords that align to the job description. If the online application offers the cover letter as “optional,” take this option and increase your chances of moving forward in the process. Here are additional resources to help you complete your job applications successfully: Start with the basics on writing your cover letter : follow instructions, tell the story of your career in your own voice and capture the attention of the hiring manager. After you’ve written your cover letter, you’ll want to  edit and proofread  to ensure you aren’t making mistakes that might cost you the job. Finally, once you’ve finished writing, you should spend time proofreading your resume to make sure all of the information in both documents is consistent throughout and relevant to the job.

Resume Format Guide (with Examples) 12 September 2019 A great resume can capture the attention of a recruiter or hiring manager and help you stand out from other applicants. Formatting your resume is an important step in creating a professional, readable resume. There are several different ways to format your resume. One of the first decisions you should make is the type of resume you will write: chronological, functional, or combination. Each of these resume types is beneficial for different people who have various backgrounds and objectives. When making specific formatting decisions like margin size or font style, your goal is to deliver a document that allows employers to quickly see why you’re a good fit for the job. In this guide, we will discuss the best ways to format your resume for your career objectives. While you might be formatting your existing resume for new job applications, you can also make certain formatting decisions before writing. This allows you to construct a resume within the guidelines of proper formatting. For example, setting one-inch margins provides a structure, so you will know how long your resume is when formatting is applied. From there, you can adjust the font size and style as needed. Let’s begin by looking at the three main types of resumes and which would work best for you. Types of resume formats There are three popular resume formats: chronological, functional, and combination. Chronological resume A chronological resume lists your work experience in reverse-chronological order, starting with your most recent position at the top. This is the most traditional resume format, and for years has remained the most common. A chronological resume format usually includes the following information in this order: Contact information Objective or summary statement Professional experience Relevant skills Education Additional information (i.e., volunteer work and special interests—optional) A chronological resume is a good choice for anyone whose employment history shows a consistent, advancing career path. For example, you might select a chronological resume format if you’ve spent several years in the same industry and each role you’ve held was more senior than the last. It’s also often used by people applying to a position in the same or similar field to most of their work experience. However, if you have multiple gaps in your employment history, you’re looking to change careers, or your work experience is heavily varied, you may want to consider a functional or combination resume. Functional resume Functional resumes focus more on relevant skills than work history. While the chronological format highlights work experience with detailed summaries of the achievements within each position, the functional format focuses on the applicant’s skill set. A functional resume format usually includes the following information in this order: Contact information Objective or summary statement Summary of relevant skills Work experience Education Additional information (i.e., volunteer work and special interests) A functional resume is best if you have multiple gaps in employment, are shifting careers with little to no experience in the industry in which you’re applying, or if you’re re-entering the workforce after a lengthy break. In some cases, a functional resume might be too limiting. If you have some experience and few or no gaps in your employment history, a combination resume might be the right choice. Combination resume A combination resume is a blend of the chronological and functional resume types. This resume format allows you to emphasize both your work experience and relevant skills. Because your skills and employment history will consume most of your resume space, you may need to eliminate optional sections such as volunteer work or special interests. A combination resume format usually includes the following information in this order: Contact information Objective or summary statement Work experience Summary of most relevant skills Education The combination resume is a more flexible format, so you should list either your skills or your work experience first, depending on which you consider more important for the role. For example, if you have many unique skills that are especially valuable to the industry you’re applying to work in, you might consider listing them above your work experience. It can also be helpful to look for clues in the job posting to understand what is most important for the employer in an ideal candidate. How to format a resume The goal of formatting your resume is to create a professional-looking, easy-to-read document. Employers have only a short time to look through your resume, so your formatting decisions should make information clear and easy to find. If you are formatting an existing resume, you might need to adjust certain words or phrases to ensure it is still easy to read after you’ve applied the formatting changes. If you are formatting a resume before you write it, pay attention to how the information looks on the page and adjust as needed. Here are the key steps to formatting a resume: Apply appropriate margins Select a professional, readable font Make your font size 10–12 points Feature section headers Use bullet points Ask for feedback Let’s look at each of these components in detail. Consider how you might apply each of these when drafting or updating your resume. 1. Apply appropriate margins Setting proper margins for your document ensures the information fits within a highly readable space on the page. Standard margins for resumes and other professional documents like  cover letters  or  resignation letters  are one inch on all sides. If you have a fairly short resume with a lot of blank space, you can use wider margins to create a less distracting document that appears more full. If you decide to adjust your margins, you should keep them below 1.5 inches. You should also make sure to left-align your resume, so it is easy to read. If appropriate and readable, you might decide to center-align certain section headers to stylize your resume. 2. Select a professional, readable font When deciding what font to use for your resume, keep in mind that it should be clear and easy to read. Ensuring employers don’t have to work to understand words on your resume is the most important factor when choosing a font. It is also helpful if your resume is sent through an applicant tracking system (ATS). Many employers use an ATS, which doesn’t always read and interpret intricate fonts well. You should also avoid “light” or “thin” fonts, which can sometimes be difficult to read on a screen or paper. There are two main categories of fonts—serif and sans serif. Serif fonts have tails, while sans serif fonts do not. Sans serif fonts (or fonts without tails) are generally good fonts for resumes because they have clean lines that are easy to read. However, there are fonts like Georgia that are still widely accepted among employers as simple and professional. Here are several examples of the best resume fonts: Arial Avenir Calibri Cambria Constantia Corbel Franklin Gothic Garamond Georgia Helvetica Times New Roman 3. Make your font size 10–12 points Another factor in making your words highly readable is setting an appropriate font size. Generally, you should stay between 10 and 12 points. If you are trying to reduce white space, select a 12-point font. Anything more might appear unprofessional. If you have a lot of information on your page, start with a 10 point font and increase it if you have space. If your resume is still more than one page with a 10 point font, avoid reducing your font further and see if there is an opportunity to edit your ideas instead. You can do this by removing irrelevant or extraneous information, combining ideas, or making your ideas briefer with shorter sentences and fewer filler words. For example, here’s a resume sentence that can be shortened: “Performed inventory audits every month and discovered issues with over-ordering—executed an organization solution across all teams which resulted in a 10% increase in revenue over the next two quarters.” Make your ideas concise and remove filler words to include only the core value of your statement: “Performed regular inventory audits, identifying and solving the over-ordering problem to achieve 10% revenue increase.” Here are a few other ways you can use to make a shorter resume: Consider removing filler words such as “like,” “with,” “a,” “and” and “that.” Instead of listing each function of every job you’ve held, pick 2-3 key impacts you made in those roles. If you have two similar points, consider combining them into one brief statement. 4. Feature section headers Bolding, underlining, or increasing the font size for section headers can help employers quickly find the information they are looking for. Be careful when formatting section headers—they should be differentiated from the section body in a clean, professional way. You can stylize your headers in a few different ways: Use a “bold” font on your section headers. Increase the size of your section header fonts to 12, 14, or 16 points Underline your section headers You can also apply these styles to your name and contact information at the top of your resume. This information should be the first thing employers see, and it should be easy to find and read. 5. Use bullet points where appropriate Using bullet points in your experience, skills, and/or education sections allows employers to easily consume the most relevant pieces of information from your resume. Bullet points should be used to list your achievements. Avoid using one or two bullet points—if you have less than three pieces of information, list them without bullets in sentence form or use other punctuation to separate different ideas. For example, under a position you’ve held in the experience section, you would use bullets to communicate how you were successful in that role: Consistently operated overhead cranes, hoists, power tools, and other project equipment safely. Anticipated needs of 11 on-site workers and delivered parts to 23 field technicians Completed weekly service reports, time cards, and other related project equipment paperwork In the education section, you might not have three or more ideas to share so that it might look something like this without bullet points: The University of Queensland February 2010–December 2014 Bachelor of Arts, English 6. Ask for feedback After you’ve finished writing and formatting your resume, ask trusted friends or colleagues to review it. It can be helpful to have a third-party perspective provide their view and feedback. While they should look for grammar and spelling mistakes you might have missed, they should also pay attention to your formatting. Ask them to look for readability, consistency, and a professional look and feel. Resume format examples When drafting or updating your resume, consider reviewing resume samples in your industry and job title. While they are not to be used as exact templates, they can give you ideas for best presenting your qualifications to employers. Here are examples of what a resume might look like following each of the three formats: Chronological Nathan Stevenson 1234 Brunswick Street Fitzroy, VIC 3065 nstevenson@email.com Objective I am a passionate and dedicated communications professional seeking a position with a not-for-profit organisation where I can apply my public relations skills and my passion for philanthropy. Experience Public Relations Manager The Volunteer Foundation, 2017–Present Plan and direct public relations programs to create a positive public image for The Volunteer Foundation. Manage PR staff and act as a mentor to junior public relations personnel. Public Relations Specialist The Volunteer Foundation, 2015–2017 Worked alongside PR team to ensure all fundraising efforts, local events and other special projects met the organisation’s brand guidelines and upheld a favourable public image. Communications Coordinator ABC Company 2013–2015 Help increase brand visibility through various marketing efforts, including social media campaigns and digital advertising efforts. Helped conceptualise and distribute printed marketing materials. Professional Skills Public relations management Corporate communications Team leadership Interpersonal communications Process streamlining Education University of South Australia, 2008–2012 Bachelor of Arts in Journalism Volunteer Work Australian Red Cross Disaster Volunteer, Public Affairs 2016–Present Functional Janice Johnson 1234 Rokeby Street Subiaco, WA 6008 jjohnson@email.com Objective I am a hardworking and driven sales professional with more than ten years of experience seeking an account management position in the healthcare industry. Areas of Expertise Medical Device, Supplies & Pharmaceutical Sales I have a wealth of experience in selling to healthcare organisations ranging from large hospitals to small private practices. In previous roles, I’ve managed prospecting efforts, relationship development, new client on-boarding and account management within both the medical device and pharmaceutical product verticals. Relationship Management I am skilled in developing new relationships with prospects and nurturing relationships with existing clients. In previous roles, I used a combination of proficiency in conflict resolution and my ability to build rapport to increase client retention rates as high as 300% year over year. Sales Team Leadership I have managed a sales team of more than ten sales associates, coached and mentored junior sales representatives and regularly lead teams to exceed monthly, quarterly and yearly quotas. Work Experience Regional Sales Manager ABC Medical Supplies, Inc., 2012–2017 Managed a team of sales associates. Trained and mentored new sales representatives. Oversaw regional account list averaging more than 90 existing clients and 40 prospects. Account Manager XYZ Pharma Co., 2008–2012 Managed a lengthy account list including private practices and mid-sized clinics. Worked to maximise account growth through regular on-site visits, monthly check-ins and quarterly updates. Junior Sales Associate XYZ Pharma Co., 2006–2008 Increase awareness of XYZ Pharma Co. products to small private practices through on-site education. Share information about new medications to help establish relationships with new prospects. Education University of Newcastle, 2002–2006 Bachelor of Science in Business Administration Certifications Continuing Education Program (CEP) Combination Julie Pak 555 Elizabeth Street Sydney, NSW 2000 jpak@email.com Professional Experience Creative Director ABC Company, 2015–Present Manage a team of twelve creatives, including designers and copywriters. Oversee all in-house creative projects and ensure all deliverables meet brand guidelines. Senior Graphic Designer ABC Company, 2013–2015 Design creative for all digital properties. Spearheaded website redesign. Developed in-house brand style guide currently used by entire creative department. Graphic Designer XYZ Creative Agency, 2010–2013 Develop visual concepts for web and print design, including websites, mobile sites, digital ads, business cards and trade show collateral. Related Skills Team Management Coordinate team of creative resources, lead team meetings and offer mentoring as needed. Project Management Manage all aspects of creative projects, including timeline, resource coordination, internal communication and sharing progress reports with outside stakeholders. Branding Create logos, design brand marks, offer brand colour recommendations and created a style guide to ensure cohesiveness across all assets. Additional Skills Illustration, Typography, Client Communication, Time Management, Mobile Design, Adobe Creative Suite Education University of Sydney, 2005–2009 Bachelor of Art in Graphic Design

The resume you writw is paramount to getting the job you want. Creating a resume can be very intimidating, but after reading this guide, you'll feel confident in creating your very best resume. What is a resume then ? When applying for a new job or embarking on a career change, your resume is often the first thing that a potential employee sees. A resume is a written document that provides details of your employment history, education, accomplishments, skills, and qualifications. It is typically submitted in combination with a cover letter, and it will be used by hiring managers and HR professionals to decide if you are a suitable candidate for an interview. In short, it determines your eligibility for a position that you are applying for within a company, as well as your potential salary. With most resumes only being viewed for a few seconds, yours must make an instant impression. There are useful resume building tools available online, and this handy guide to resume writing should help you in creating a professional resume. Moreover, it is essential to include the skills that your potential new employer will need to decide your eligibility. Areas that should be included are: Contact information - Name, full address, phone number, and email address Career summary or objective - One or two lines describing your career goals or targeted career objectives Work history - A brief description of prior roles and experience, including job titles, responsibilities and descriptions of your duties and achievements Education – A list of all qualifications and dates, including any awards or individual honors received Additional skills - Any special skills or certifications relevant to the position, including work-specific training or a second language, which can be prime topics for negotiation References - Names, locations and contact information of previous employers, managers or supervisors that can verify your suitability for the role, which is where networking come into play A resume should be purposefully brief—one to two pages long—and not to be confused with a CV, which is a much more detailed document. It provides a higher level of candidate information, along with more details about qualifications. Researching a resume It is always worth assessing the competition when attempting to apply for a new position. Many job sites now contain areas where you may search and view other people's stored resumes by specific roles or city. This can provide you with valuable insights into the information candidates are offering and can also be useful in obtaining salary information. It will also offer ideas on how to choose the best format and an appropriate template for your resume. Consider the position you are applying for and review other job advertisements for the same position. What skills are they looking for on your resume? Are your qualifications appropriate? Answering these questions will be valuable in helping you to compile the best resume possible. Writing your resume Header with contact information - Even though this is the most basic piece of information, it is amazing how many resumes lack contact information. Make sure you are providing your phone number and email address. You can have the best resume in the world, but it will be useless if the employer has no means by which to contact you. Professional title and resume summary - Include your current title and provide a brief overview of your role, responsibilities, and achievements. Skill matching - Carefully examine the position advertised and identify the skills and requirements that the company will target. Then you can creatively weave these into your resume in a way that sounds natural to the reader. Keywords and action verbs - Use of the correct keywords and action verbs can assist in the selection of your resume. Keywords demonstrate the skills and qualifications you possess, while action verbs speak to your ability to be successful in the advertised position. Use verbs like accomplished, developed, and managed. Achievements - Describe the successes and results which are relevant to the position. This is your time to demonstrate how you are the best leader or the most efficient organizer and, most importantly, to show how you can be an asset to the company. Software competencies and language proficiencies - If you have technical skills or applicable software skills, make sure you let your employer know that. If you have experience in an industry-specific software or are an expert user in spreadsheet packages, then it should be included on your resume. If you can speak, write or translate a second language, you should also add that information. Font and color theme – Take a moment to consider what font you will use for your resume. With the time spent reviewing each resume being so limited, you must use an easy-to-read typeface. It is best for resume purposes to stay with classic fonts such as Times New Roman, Helvetica, and Arial. Keep the color theme for your resume to a simple black text on white paper. You can use a highlight color such as blue or green, very sparingly. Stay away from colorful text and paper combinations, as it just doesn't look professional. Proofread Now that you have completed your resume and have created a professional representation of yourself take the time to proofread. Many great resumes can fall by the wayside due to avoidable and straightforward grammatical or phrasing errors. Make sure that the spelling is correct, and that the sentences are constructed correctly. Your resume should be easy to read while providing pertinent information accurately. Printing and saving Once completed, your resume should be saved with the right title and in the correct format. The file should be saved in .doc and .pdf formats and named appropriately. Naming your resume simply as "resume.doc" or "bobsresume.doc" isn't advisable. Take the opportunity to let the employer know who the resume belongs to at first glance. Using your full name is a safe bet, and you can also promote yourself even further. "BobSmith - Business Analyst.doc" is a great way to communicate who you are and what you do before the hiring manager even opens your document. Typical mistakes and tips on avoiding Irrelevant experience - During proofreading, it is also an excellent time to make sure that all the information you are including is entirely relevant for the position for which you are applying. While it is commendable that you hold first place in your neighborhood's fantasy football league, it's probably not a deciding factor in the management position that interests you. Don't be afraid to edit and cull any information that does not directly speak to the role. Keep it relevant. Not explaining a gap - While it can be awkward to explain any employment gaps, it is still better to provide information, rather than leave a blank. If you were unemployed for a while or took time off due to an illness, then document that. Try to turn it into a positive by highlighting positive traits that you learned during a challenging time. Layout and organization - Your resume should look simple, clean, and pleasing to the eye. If you have multiple prior roles in your work history section, be sure to list them in chronological order from most recent to the oldest. Once again, stay away from loud colors and fancy fonts. You are going for professional, sophisticated, and clean. Grammatical errors and typos - It was mentioned earlier in the article, but it's worth mentioning again. Errors in grammar and typos are the single biggest resume killer. The best resume on the planet will head immediately for the trash if it contains spelling mistakes or typing errors. Take the time to proofread. You can even have a friend or relative look it over, as a fresh set of eyes often picks up errors that you can't see. You should also use a spellchecker. While hundreds of resumes can be received for any one job posting, it is possible to set yourself apart from the crowd by following these simple guidelines. Take time to check your resume thoroughly and critically review your work. Does it say what you want? Does it reflect your achievements accurately? Does it portray you in the best possible light to a future employer? If the answer to these questions is "yes." then you have a solid resume that you can use to apply for future positions.

Use the right mix of job websites in your job search methods.  Many job seekers focus on big job websites such as  indeed.com.  But according to experts, unless you're in a high-demand field, this is one of the least effective job search methods, with only about 10% (at best) success rate. So don't spend more than 10% of your time at this activity. Here are guidelines for making good use of your time online: Explore niche, or specialty, job boards. Don't just post on Monster. Also, look at sites like LiveITjobs.com  for technology or Ebberhealthjobs.com  for health care. Target websites of companies you're interested in. Determine which companies to target and post resume to their sites. Better yet, contact these employers directly. Consider regional job boards. To find these boards, type your state and the words "job board" into Google (e.g., Minnesota job board ) or try your local library's website. Try "aggregator" sites like indeed.com,. These sites combine search results from job boards, company websites, professional associations, and other sources. Try professional association websites. Professional associations often post jobs for their members. View the Professional Association Finder to explore options. Check out Avacko.com, which includes four job bank sources, including your state job bank. But since experience shows it's not the best way to get noticed, it's helpful to use a few different methods, including networking your resume in person.

How to stretch your salary like a pro We have all been there. We have all found ourselves without a cent in our pockets on the last days of the month, yet we never seem to know where all the money went to. In a world where the  global  economy deteriorates more and more each day, everyone should know how to manage their money in an efficient manner. It does not matter the amount of money we make, if we know how to manage it, we will be able to stretch it without being financial experts. Is this really possible? The secret to saving money is –pause for dramatic effect- establishing priorities. But how do we know what to give priority to? If your hard-earned money is vanishing at the end of the month like magic, it is time to sit down and evaluate your expenses once and for all. Planning has to become a monthly or even a daily routine for messy spenders. First of all, there are three things that must be taken into account: income, debt, and expenses. The easiest part is establishing our income, the rest will be like seeing our worst nightmares come true, but it will be over soon. No one actually likes knowing how much money they spend each month, but the good thing about planning is that we can figure out how not to bleed out our bank accounts each month and maybe even save up to a 10% for that beach trip you are dying to take. The experts have spoken, and they recommend we divide our income this way: 30-35% for living expenses (including utilities). 16-20% for food and groceries. Invest 17-19% in transportation (including insurance, gas and public transportation). 5-7% for clothes and services (including dry-cleaning, washing, and drying). Invest 5-9% in health (insurance, pharmacy expenses, etc.). 3-6% for entertainment (it cannot be all work and no play). Save 2% - 10%. For miscellaneous expenses like newspapers, education, personal grooming, contributions, etc. destine about 7% to 12% depending on your other expenses. Once we have a clear vision of where our money is going, it will definitely be easier to organize and follow our parameters each month, until we get a constant flow on our bank accounts. There are thousands of useful apps to help us get our prioritizing on (Daily Budget for iPhone, for example), but the most important thing is taking that first step towards economic stability. All we have to do is reach out and take it.

Getting a job using your second language Knowing other languages in a world that, thanks to globalization, has forced people to be bilingual and almost makes them forget their mother tongue definitely, comes in handy when looking for a new job. Numbers do not lie; today, nearly 60% of job offers require the candidate to master a second language. English and German are taking the lead on the list for the most popular languages required by employers, especially in engineering, finance, new technologies, and health. However, according to recent surveys from Adecco,  infoempleo,  and the Center for Sociological Research (CIS) in Spain, five languages will prevail among job seekers in 2016. To our surprise, these languages are Italian, Portuguese, German, French, and ever-present English.  An astounding 89.5% of current job offers require a second language, so it is time to enroll in the language course of your choice. French is on the list since it is the official language of over 30 countries and as one of the five official languages in the United Nations; it also stands out in the touristic and pharmaceutical areas. German — or Europe’s second most spoken language—, stands out in the tourism sector, as well as those languages mentioned above. Perhaps the most shocking fact about this list is to see the “nonna’s” mother tongue on it. Italian has had an impressive boom these last years in Europe, especially in Spain. Brazil’s peak as a first-power economy in Latin America led them to appear on this list and the fact that it is the official language in six countries. The near future looks very promising for the Portuguese. Do we really need to say something more to convince you to go ahead and learn a second language? If you need a little extra motivation, Laura Centeno, Country Manager for People Working, indicates that a bilingual person could earn 20% more than those who speak only one language.